My one doorbell has a cloud and slash through it. Restarted both still not working. Any ideas

Hi Josh729 Mc15,

Thanks for reaching us here in the Roku Community!

The issue you're experiencing indicates that your device is currently not connected to the network. This may have occurred due to a network outage or changes made to your work configuration.

You can check for additional troubleshooting provided by our support page here: How to fix Roku Smart Home device offline issues.

We hope this helps!

Thanks,
Rey