Forum Discussion

BoeH's avatar
BoeH
Newbie
3 years ago
Solved

my events won’t delete in any way on my app iv tried mass and individual nothing but everything else

For some reason on both devices the app is on I can not delete any events that show up iv restarted phone logged in and out of the app everything works fine but when it comes to deleting any events they just stay in the calendar iv tried mass deleting and my normal individual delete nothing so any help would be much appreciated 

  • RokuDanny-R's avatar
    RokuDanny-R
    3 years ago

    Hello BoeH 

    Thanks for your patience while we looked into the issue.

    Can you please try seeing if you are able to delete events on your iPhone at this time?

    Please keep us posted what you find out and we will be able to investigate further if the issue persists. We look forward to hearing back from you.


    Thanks,
    Danny

7 Replies

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  • Blah-blah-blah's avatar
    Blah-blah-blah
    Newbie
    3 years ago

    Mine won’t either I have even deleted the app and reinstalled it nothing is working 

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      3 years ago

      Greetings BoeH Blah-blah-blah 

      Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with being unable to delete events in your Roku Smart Home mobile app.

      Have you tried connecting to a different wireless network to see if the issue persists?

      Please keep us posted what you find out and we will be more than happy to assist you further. We look forward to hearing back from you.


      Thanks,
      Danny

    • BobB4's avatar
      BobB4
      Binge Watcher
      3 years ago

      My events will not delete on my iPhone. I can delete them on my android table.

      • BobB4's avatar
        BobB4
        Binge Watcher
        3 years ago

        I was able to delete my events at end of the day yesterday. 

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    Hello BoeH 

    Thanks for your patience while we looked into the issue.

    Can you please try seeing if you are able to delete events on your iPhone at this time?

    Please keep us posted what you find out and we will be able to investigate further if the issue persists. We look forward to hearing back from you.


    Thanks,
    Danny

    • Grannytee's avatar
      Grannytee
      Newbie
      2 years ago

      I am having same issue with my cameras. I only have one wireless network to connect to. Only view on my android phone. Any suggestions?

      • RokuCarly's avatar
        RokuCarly
        Community Moderator
        2 years ago

        A warm welcome here at the Roku Community, Grannytee!

        Thanks for reaching out. We'd be more than happy to further assist you with this. 

        Please be aware that there is no option to 'delete' the previous events, as it will automatically disappear after 14 days. Let us know if there's anything else we can be of assistance with. We'd be glad to help. 

        Kind regards,
        Carly