Forum Discussion

paytonlacox's avatar
9 months ago
Solved

Multiple cameras kicks out on the smart home app when signing in

I run an apartment complex at three locations, and at all three locations I have Roku cameras, but if I sign in, it kicks one of my two property managers out. Am I able to allow access to three different locations at once?

 

  • Hey there, paytonlacox,

    Thanks for sharing your Smart Home app access issue, and sorry for not responding sooner.

    Just checking in to see if you're still having this issue. If so, give these steps a try:

    1. Make sure your Smart Home app and the camera are up to date
    2. Uninstall and reinstall the app
    3. Restart your mobile device

    Keep us posted!

    Roku Community Team

1 Reply

  • RokuSuzyL's avatar
    RokuSuzyL
    Community Moderator

    Hey there, paytonlacox,

    Thanks for sharing your Smart Home app access issue, and sorry for not responding sooner.

    Just checking in to see if you're still having this issue. If so, give these steps a try:

    1. Make sure your Smart Home app and the camera are up to date
    2. Uninstall and reinstall the app
    3. Restart your mobile device

    Keep us posted!

    Roku Community Team