Forum Discussion

JimBobNae's avatar
JimBobNae
Newbie
10 months ago

Motion stopped when 2nd camera added

I added a 2nd camera to my account/home. Now neither camera will film in motion, they only take still pictures. I hopecto sort this before my ruko doorbell arrives and gets added later this week 

1 Reply

  • RokuReynan-L's avatar
    RokuReynan-L
    Retired Moderator
    10 months ago

    Hi, JimBobNae.

    Welcome to the Roku Community!

    Thanks for reaching us about having an issue with your camera not recording a video. We're here to help.

    Does your camera have a camera subscription? If so, try uninstalling and re-installing the app.

    If the issue persists, please let us know.

    Thanks,
    The Roku Community Team