Forum Discussion

Awhite2004's avatar
Awhite2004
Newbie
8 months ago

Monitoring Hub goes offline

If not used for a few weeks, the hub goes offline. The only way I can get it back online is to delete the device and add it back. Then I have to reconnect all of the door, window and motion sensors. Any better way?

1 Reply

  • RokuReynan-L's avatar
    RokuReynan-L
    Retired Moderator
    8 months ago

    Hi, Awhite2004.

    Welcome to the Roku Community!

    Thanks for letting us know that you're having an issue with your home monitoring going offline. We'd like to know more about this.

    Have you made any changes on your internet while I was not used? Also, what is the status light of the hub once plugged into the power outlet?

    We'll wait for your response.

    Thanks,
    The Roku Community Team