Forum Discussion

DPA1000's avatar
DPA1000
Binge Watcher
2 years ago

Lights coming on at random

When I came home from work today, the porch light was on. I checked the app and it showed the porch light as on. I never turned it on. Another light in my house came on by itself a couple of hours ago. As I was typing this, I checked the app and my floor lamp twice was showing as on but when I went to check, the light was off.

7 Replies

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi DPA1000,

    Thanks for posting here in the Roku Community!

    We understand you are having a problem with the Roku smart home bulb since it was randomly turning on by itself. We're happy to assist you further. Please ensure that all sources of automation are disabled. These include:

    • IFTTT
    • Shortcuts
    • Vacation Mode
    • Timers

    If the problem persists, are these happening on all of your Roku smart home bulbs or only 1-2?

    We hope this helps, and please keep us posted on what you find out.

    Kind regards,
    John

    • DPA1000's avatar
      DPA1000
      Binge Watcher

      None of those features are turned on. I don’t know what IFTTT is and I only use vacation mode when I go out of town. Only half of my lights have randomly come on. The floor lamp keeps saying on in the app when the light is off.

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator

        Thanks for the additional information, DPA1000!

        We want to collect information regarding this issue you had with the Roku smart home bulb, which was randomly turning on. Are you using an ASUS brand router?

        We look forward to hearing from you soon.

        Thanks,
        John