Forum Discussion

Tabijean's avatar
Tabijean
Newbie
2 years ago
Solved

Lagging in live stream audio and video.

My Roku camera has a 10 sec lag on audio while streaming live. 
it’s Wi-Fi fiber optic. 
how do I fix this?

  • Welcome and thank you for posting here in the Roku Community, Tabijean.

    We appreciate you reaching out for support. We'd be more than happy to find you the best resolution for this.

    Despite using the Wi-Fi fiber optic, we also need to consider how many devices are connected to it. Here are some steps to help you:

    • Ensure your Wi-Fi connection is stable and performing well. You can try to reboot your router to make sure.
    • To enhance signal reception and lower latency, move the camera closer to the Wi-Fi router or access point.
    • You could also try to restart your camera to see if it will make any difference

    Please let us know how it goes and we'll continue assisting you from there.

    Best regards,
    Carly

1 Reply

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Welcome and thank you for posting here in the Roku Community, Tabijean.

    We appreciate you reaching out for support. We'd be more than happy to find you the best resolution for this.

    Despite using the Wi-Fi fiber optic, we also need to consider how many devices are connected to it. Here are some steps to help you:

    • Ensure your Wi-Fi connection is stable and performing well. You can try to reboot your router to make sure.
    • To enhance signal reception and lower latency, move the camera closer to the Wi-Fi router or access point.
    • You could also try to restart your camera to see if it will make any difference

    Please let us know how it goes and we'll continue assisting you from there.

    Best regards,
    Carly