Forum Discussion

arcjoh's avatar
arcjoh
Reel Rookie
3 years ago
Solved

Labeling a device on smart home

I have 3 outside wired cameras. On my app they are listed as indoor cameras. Does this matter? I can’t seem to find out how to change the labeling.
  • RokuDanny-R's avatar
    RokuDanny-R
    3 years ago

    Hi arcjoh 

    Thanks for the inquiring regarding your Roku Smart Home Cameras.

    Please be aware that you can change the main name of your camera  but you cannot change the name of the camera in the device information section. 

    We hope this clarifies your inquiry. If you have another inquiry or issue in the future, please don't hesitate posting again in the Roku Community.


    Thanks,
    Danny

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

Hi arcjoh 

Thanks for the inquiring regarding your Roku Smart Home Cameras.

Please be aware that you can change the main name of your camera  but you cannot change the name of the camera in the device information section. 

We hope this clarifies your inquiry. If you have another inquiry or issue in the future, please don't hesitate posting again in the Roku Community.


Thanks,
Danny

arcjoh's avatar
arcjoh
Reel Rookie
3 years ago

I was not clear in my explanation. On my smart home app - under device info - my outside wired cameras are listed as indoor cameras. Does this affect anything on my app as to what I can do with the cameras on the app. I do experience occasional failures to upload to cloud. 

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    3 years ago

    Hello arcjoh 

    Thanks for the follow up.

    Please be aware that the labelling of the Roku Smart Home Cameras will have no effect on your Roku Smart Home mobile app.


    Thanks,
    Danny