Forum Discussion

wolfj22's avatar
wolfj22
Newbie
3 years ago
Solved

Keep existing inside doorbell?

I love Roku devices and am considering the doorbell.   If I install it, can I still have it activate my current "chime" that's inside our house or does it force you to use the chime device they give you as the doorbell sound?

  • RokuKariza-D's avatar
    RokuKariza-D
    3 years ago

    Hi wolfj22

    Thanks for your interest in our Roku Video Doorbell & Chime SE!

    Please be advised that the original chimes need to be disabled and the included Roku chime has to be used. With the Roku chime, you can switch from the traditional “ding dong” and choose from a variety of other choices for your chime. You can pair multiple chimes to hear alerts in different rooms or floors.

    For more information, check out this link: Getting to know your Roku Video Doorbell and Chime SE

    I hope this helps!


    All the best,
    Kariza

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  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    3 years ago

    Hi wolfj22

    Thanks for your interest in our Roku Video Doorbell & Chime SE!

    Please be advised that the original chimes need to be disabled and the included Roku chime has to be used. With the Roku chime, you can switch from the traditional “ding dong” and choose from a variety of other choices for your chime. You can pair multiple chimes to hear alerts in different rooms or floors.

    For more information, check out this link: Getting to know your Roku Video Doorbell and Chime SE

    I hope this helps!


    All the best,
    Kariza

    • Spudcld's avatar
      Spudcld
      Reel Rookie
      3 years ago

      You guys look really need to release a doorbell that will use an existing chime. No other doorbell company requires you to bypass a wired chime. That’s just ridiculous. Looks like my first Roku device is going back. Release a model that has a way to integrate with an existing chime.

      • DianaLynn's avatar
        DianaLynn
        Newbie
        3 years ago

        I also would like to use my existing doorbell, which was a wedding gift (50 years ago) and plays tunes, but since the new Roku video doorbell was a Christmas gift to my husband, it’s too late to return.