Forum Discussion
I have a first generation Z Flip. It has been a while since I set up a camera and although I do recall having a little trouble, eventually it worked. Since the camera is set up now, it's a bit of a moot point.
My phone also works with the app, so I would suspect some other issue. Have you tried it with your phone connected to Wi-Fi as well as not connected? It should work both ways, but some people have had a problem when not connected to Wi-Fi. I haven't had to do it lately, but when the app first came out it seemed like I was constantly having to remove the app and reinstall it because I was getting errors.
So disconnect WiFi from my phone?
I ask because it'll ask for me to connect to WiFi on the camera before I get the QR code to generate.. I've tried countless times to get it to read the QR code and it just won't... But I try with an iPhone and it does instantly..
- renojim12 months agoCommunity Streaming Expert
I just meant to test accessing the phone both with and without your phone connected to Wi-Fi. I thought you were past the part where you need to get the camera to scan the QR code that's displayed on your phone.
- Brad77712 months agoChannel Surfer
Oh..
No, that's the part that it won't do. The camera will NOT scan the QR code that is on my phone..
Keeps saying "Please Scan The Code" or something along those lines... Even with the QR code right in front of it...
- renojim12 months agoCommunity Streaming Expert
Brad777, I'm sorry. I thought you got past the point of scanning the QR code by using an iPhone. Like I said, I recall having trouble, but eventually it worked. Try changing the brightness of your screen as well as turning it in different orientations and different distances from the camera. I don't think the screen on my phone is any different than yours. I assume you're not using the exterior screen. I don't have one like the Z Flip 5 does, although if it's possible, you might want to try it.
Related Content
- 8 months ago
- 4 months ago
- 2 years ago