Forum Discussion

QuadCitiesIL's avatar
QuadCitiesIL
Channel Surfer
2 years ago

Indoor Camera won't reset. Worked fine before update

My indoor camera stopped working so I attempted to factory reset it by holding down the setup button however, when doing so, the red light never blinks. Instead, it stays solid. It's as if the camera...
RokuJohnB's avatar
RokuJohnB
Community Moderator
2 years ago

Hi QuadCitiesIL,

Thank you for your first post here in the Roku Community!

We appreciate you taking some troubleshooting steps to fix your camera issue. We're happy to help! 

  1. Remove the camera from the app by navigating Homepage of the app> tap the Camera's name > go to Settings > click Delete device
  2. Reset up the camera. If you need instructions, you can refer to this article: How to set up your Roku Indoor Camera SE.

Please let us know if the issue is fixed or reply back to the thread for further assistance, we will
be glad to help you.

Best regards,
John

QuadCitiesIL's avatar
QuadCitiesIL
Channel Surfer
2 years ago

I have tried that numerous times. The setup button is not responding. The camera does nothing when I press it.