Forum Discussion

princessbritter's avatar
princessbritter
Reel Rookie
4 months ago

Indoor Camera won't connect to Smart home app

Problem continues to occur after. In fact it's even worse after. The cameras won't reconnect to the app. No matter how many times the apps reinstalled; or the cameras reset. Completely deleted the cameras from the app. 

Is there an actual fix to the problem?

Smart Home App

1 Reply

  • RokuReynan-L's avatar
    RokuReynan-L
    Retired Moderator
    4 months ago

    Hi, princessbritter.

    Greetings from the Roku Community!

    We appreciate you reaching out to us about your camera stopped working. We're here to help.

    Is there any error code/message showing when you reconnect the camera? Also, what is the status light of the camera?

    We'll wait for your response.

    Thanks,
    The Roku Community Team