Forum Discussion

Chelle67401's avatar
Chelle67401
Newbie
5 months ago

Indoor Camera SE wont restart/reconnect

I just set up my Camera SE. It connected to my wifi and even scanned the QR code but now it saying it needs to reconnect. Help

smart home setup
smart home wifi

3 Replies

  • RokuReynan-L's avatar
    RokuReynan-L
    Retired Moderator
    5 months ago

    Hi, Chelle67401.

    Greetings from the Roku Community!

    Thanks for letting us know about having an issue with your camera connecting to your internet. We'd like to know more about this.

    Is there any error code/message? Also, what is the status light of the camera?

    We'll wait for your response.

    Thanks,
    The Roku Community Team

    • Dadon's avatar
      Dadon
      Newbie
      4 months ago

      Indoor camera will not connect to my phone or to the Internet service.

      • RokuReynan-L's avatar
        RokuReynan-L
        Retired Moderator
        4 months ago

        Hi, Dadon.

        Welcome to the Roku Community!

        We appreciate you reaching us about having an issue setting up your camera. We're here to help.

        Could you please tell us what error code/message you're seeing once you set up the camera?

        We'll wait for your response.

        Thanks,
        The Roku Community Team