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TheNativeFam's avatar
TheNativeFam
Newbie
2 years ago

Indoor Camera SE Wired 2 Pack subscription only works for one camera

I just bought the Indoor Camera SE Wired 2 Pack so I wouldn't have a hard time connecting to a future home security subscription, but turns out the current subscription only works for one of the two cameras. Hopefully someone can help and tell me this is an easy fix so I can buy the rest of the the Roku Home Security System so the hassle of returning this current one back isn't an option.

#IndoorCameraSEWired2Pack #Cameras&Doorbells #Subscription

1 Reply

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  • RokuEuniceL's avatar
    RokuEuniceL
    Retired Moderator
    2 years ago

    Hi TheNativeFam,

    Greetings from the Roku Community!

    We're glad to assist you with your problem with your Roku Smart Home inquiries. Please be advised that your Roku Smart Home cameras and doorbells include a 14-day free trial of a Roku Smart Home subscription. No need to grab your credit card—it's on us. If, in any case, you are not able to enjoy the benefits, please try to restart the camera and set it up again. For more details, please check out this support article on how to sign up for and manage a Roku Smart Home Subscription for cameras and doorbells and its benefits.

    We hope this helps.

    Kind regards,

    Eunice