Forum Discussion

UncleNine's avatar
UncleNine
Roku Guru
3 years ago

Indoor Camera SE. Intermittent "Unable to connect to this Camera."

Indoor Camera SE: Just installed this week.  Every minute or so, the image blanks and the screen says, "Unable to connect to this camera." In 10-15 seconds it comes back.  Then repeats.  I have Roku ...
UncleNine's avatar
UncleNine
Roku Guru
3 years ago

How can I get two images to you?

  • UncleNine's avatar
    UncleNine
    Roku Guru
    3 years ago

    Of course I did that.  The pop-up says "Source..."  What do I put in there?  I have tried a dozen things including HTML, file location, etc.  Doesn't work.

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      3 years ago

      UncleNine

      Thanks for the follow up posts.

      In order to best assist you, I have passed along your concerns to our Support team. They will follow up and assist you moving forward.


      Thanks,
      Danny

      • UncleNine's avatar
        UncleNine
        Roku Guru
        3 years ago

        Please give me step by step instruction on HOW TO SEND AN IMAGE.  I clicked on the camera icon above and I cannot determine what "Source" is asking for.  (wouldn't FILE be better?)