Forum Discussion

Decimus's avatar
Decimus
Reel Rookie
3 months ago

Indoor Camera Error- "Connection Timed Out. Rescan QR Code"

I have moved the camera closer and further away I have turned the QR code upside down and it continuously times out I already installed two cameras yesterday with no issues I need assistance what can...
cameras & doorbells
smart home setup
Kkingbama's avatar
Kkingbama
Newbie
3 months ago

I'm having the same problem installed two cameras yesterday got two more today they will not connect done everything I can think of..

  • Lori712's avatar
    Lori712
    Newbie
    3 months ago

    We have 2 indoor cameras that are working. But setting up the floodlight camera is impossible!  Keeps saying to rescan due to timing out. I have done all the troubleshooting. I was on chat with someone that was trying to help me. They escalated my issue but I couldn’t stay outside anymore and gave up. Anyone else have this problem and was able to fix it?

     

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    3 months ago

    Hi Kkingbama and Lori712,

    Thanks for sharing!

    How long will the QR code remain active before timing out? We recommend you try the troubleshooting steps listed above in this thread.

    Looking forward to your response.