Forum Discussion

jj32's avatar
jj32
Newbie
2 years ago
Solved

Indoor camera doesn't recognize SD card.

Indoor camera doesn't recognize SD card.

  • Hi jj32,

    Welcome to the Roku Community!

    We understand you're having a problem with the Roku indoor camera since it will not recognize the SD card. We're happy to assist you further. Please make sure that the Roku camera and Roku smart home app are up-to-date. If the problem still persists, ensure that you're using a FAT-32 format that is 8GB, 16GB, or 32GB SD card.

    We hope this helps, and please keep us posted on what you find out.

    All the best,

    John

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi jj32,

    Welcome to the Roku Community!

    We understand you're having a problem with the Roku indoor camera since it will not recognize the SD card. We're happy to assist you further. Please make sure that the Roku camera and Roku smart home app are up-to-date. If the problem still persists, ensure that you're using a FAT-32 format that is 8GB, 16GB, or 32GB SD card.

    We hope this helps, and please keep us posted on what you find out.

    All the best,

    John