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jimisbell's avatar
jimisbell
Reel Rookie
2 years ago
Solved

I just plain give up! Nothing works or everytjhing works.

I cannot set my PIN.  I have tried every suggestion and no joy.  I am told to go to "monitoring"  in the APP When I get there to set the PIN.  CANT, the page is stuck on 2/6 steps complected and I am...
  • RokuEuniceL's avatar
    2 years ago

    Hi jimisbell,

    Greetings from the Roku Community!

    We understand your frustration about your problem of not being able to set your pin. Please try to sign out of the Roku Smart Home app, uninstall the app, and reinstall it to sign in again. Ensure that you are connected to the internet, and try restarting your Roku Monitoring System SE. You can also check out this support article for detailed, guided steps on how to set up your Roku Home Monitoring System SE and how to change your Roku Home Monitoring System PIN.

    Let us know how it goes, and we'll be glad to further assist you.

    Kind regards,

    Eunice