I can't see my camera from Smart Home app

Hi BYRDIE1964,

Thanks for posting in the Roku Community!

We understand that you are no longer seeing your Roku Smart camera on your Roku Smart home app. We would be more than willing to sort this out for you.

Let's see if this will work for you, try to log out and back into your Roku Smart Home app. If the issue persists please follow the troubleshooting steps below:

Set up your device again:
You do not need to remove your smart home device from the mobile app to set it up again. Simply follow the steps below and see if that resolves your issue.

1. Open the Home screen
2. Tap the plus sign from the navigation bar
3. Select Add device
4. Select your device category and then select a device
5. Follow the on-screen instructions

Reset your device:
If setting up your smart home device again does not resolve the issue, you can factory reset it and then set it up again. This should be a last resort for troubleshooting purposes since it removes all preferences and settings. For help, learn how to reset your smart home device.

If it is difficult to access your smart home device to perform a reset, delete it from the smart home app instead.

1. Open the Home screen
2. Select your device
3. Tap Settings
4. Scroll to the bottom of the page and tap Delete device

After your device is reset or deleted from the app, visit the smart home devices category page and open the appropriate article to help you set up your device again.

We recommend you try these troubleshooting steps, and please keep us posted.

Regards,
Riamie