Forum Discussion

Cbotkin's avatar
Cbotkin
Newbie
6 months ago
Solved

How to access past recording

Courts need past recordings from a month ago how can they be accessed

  • Hi Cbotkin,

    Welcome to the Roku Community!

    We understand that you want to have the past recordings from a month ago on your your Roku camera. We'd be more than happy to provide you with further details.

    Please keep in mind that cloud events in your Roku Smart Home app will only be stored for 14 days. Therefore, older recordings from the past 14 days cannot be accessed anymore. However, if you insert a microSD card into your camera, the recordings will be saved there.

    For more details, please visit our Roku Support article: How to install a micro SD card in your Roku Smart Home Camera

    We hope you find this information helpful.

    Cheers,
    Riamie

1 Reply

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator

    Hi Cbotkin,

    Welcome to the Roku Community!

    We understand that you want to have the past recordings from a month ago on your your Roku camera. We'd be more than happy to provide you with further details.

    Please keep in mind that cloud events in your Roku Smart Home app will only be stored for 14 days. Therefore, older recordings from the past 14 days cannot be accessed anymore. However, if you insert a microSD card into your camera, the recordings will be saved there.

    For more details, please visit our Roku Support article: How to install a micro SD card in your Roku Smart Home Camera

    We hope you find this information helpful.

    Cheers,
    Riamie