Forum Discussion

Draxo48's avatar
Draxo48
Reel Rookie
4 months ago

Home Subscription no 14 day trial

Purchased my Roku doorbell camera 4 days ago, said it came with 14 days of the Roku Home Service, 4 days, today I get a message telling me my free trial is up, sounds like a rip off already.

cameras & doorbells
smart home subscription

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    15 days ago

    HeyDraxo48​,

    Thanks for reaching out! We want to look closer at your issue with your Roku Doorbell Camera 14-day free trial.

    Could you please share these details:

    • When did you activate the Roku camera?
    • Could you share a photo of the email that you received?

    Once we have that info, we’ll check with our team and follow up with the next steps.

    Thanks again,
    -Roku Community Team