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Spiderman1's avatar
Spiderman1
Reel Rookie
3 years ago

Free trail 14 days is missing

What happen to my free 14 day trail Subscription for my smart home camera 360 se

I had it but then it is gone what is going on

5 Replies

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  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator

    Spiderman1

    Thanks for the post.

    We would be more than happy to assist you, but will need more detailed information.

    Did you remove the Roku Smart Home camera off of your Roku account and then adding it back again to your Roku account after activating the free trial?

    Please keep us posted and we will be able to assist you further.


    Thanks,
    Danny

    • Jeff_C1's avatar
      Jeff_C1
      Newbie

      Similar question....

      AFTER my 14 days...If I choose to NOT subscribe...what do functionality do I lose?  It seems that the video doorbell has stopped notifying me.

      Thanks -- Jeff

  • My 14 day trial isn't working on the Roku Security cameras

    It worked for the first day

    I don't know if it's a problem with the camera or what

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator

      Greetings fiftafur 

      Welcome to the Roku Community and thanks for posting regarding your Roku Smart Home subscription free trial.

      Can you please clarify the issue you are experiencing with your subscription trial?

      With more detailed information, we will be able to assist you further. We look forward to hearing back from you.


      Thanks,
      Danny