Forum Discussion
5 Replies
- Dfresh567Roku Guru
Greetings,
I might be able to help you with this. I'm able to delete events off my Roku's Smart Home App. What I do is go to the date and time of the event I want to delete. Maybe try picking any event that you wouldn't mind deleting. From there I click on the little pencil button on the upper right hand side of the screen.
Boxes should appear to the left of all the events. I click the box of the event I want to delete, and on the lower right hand side of the screen I hit the delete button.
It will ask you if you're sure you want to delete the selected event and I then hit the red delete button. Hopefully you find this helpful. Feel free to let me know if you're still having trouble.
Best of luck!
- Kiki0Reel Rookie
I have done everything possible to remove 2 events that continuously show up only on the door camera and when trying to delete all it does is constantly spins showing as ‘loading’ and they don’t show up under any dates in Events. I also try to keep my cache clean as possible. I have logged out on the app and waited before going back in. My connection is good, no Wi-Fi issues, What is the problem?????????
- RokuReynan-LRetired Moderator
Greetings, Kiki0.
We appreciate you reaching us about having an issue with deleting an event recording. We're here to help.
Could you please try to update the app? Let's see if that would make any difference.
Please keep us posted.
Thanks,
Roku Community Team