Forum Discussion

RokuRiamie-D's avatar
RokuRiamie-D
Community Moderator
11 months ago

Hi Tdogg,

Thanks for the update!

Thank you for sharing a photo with us. We would like to gather some additional information to better assist you. Can you please specify whether you are able to view the event recordings, the live feed, and the photo albums when you encounter the message that says “Need Permission”?

We look forward to your response.

Cheers,
Riamie

 

  • Tdogg's avatar
    Tdogg
    Reel Rookie
    11 months ago

    I can view events when I go to that tab.  I can see live events also.  On the live screen along the bottom, if I click the more icon.  It opens and when I click the album that is when I get the message

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    11 months ago

    Hi Tdogg,

    Thanks for the response!

    Were you able to view your Roku camera albums despite receiving a "Need Permission" message? Is there an option you can select when viewing the albums or when you get the message?

    Thank you for your cooperation. We look forward to your response.

    Cheers,
    Riamie

Recent Discussions