If the problem still persists, keep us posted.
Solved
Error - "The app isn't compatible with your device"
Mine is saying the same thing. It worked just fine night before last and now nothing. It won't even let me sign in. So I'm paying for a subscription right now I can't even use. This is my only camera system. I need this fixed spent too much money on this **bleep** for you all to update it and kick everything recorded. I cant even access anything. I'm not going to sit and watch my live feed on down time.!!! I am play protected my phone is up to date. Thank you!!!!
Greetings from the Roku Community, Mnw1982!
We understand you are having a problem with the Roku Smart Home app since it won't let you sign in. We're happy to assist you further. Please check out this support article on how to fix the error "The app isn't compatible with your device" in the Roku Smart Home mobile app.
Best regards,
John
