Doorbell video dark and poor quality
I’m experiencing poor video quality with my Roku doorbell. The image is very dark during the day, making it difficult to identify anything, and the night vision only shows a dim, black-and-white pict...
Forum Discussion
Hi, mmelvaz73
Welcome to the Roku Community.
Thanks for sharing with us the issue you have experienced with your Roku Doorbell camera. We appreciate your efforts in taking the time to troubleshoot the issue. For this matter, our team would like to gather further details so we can investigate. Kindly provide the details below:
- Firmware version of the Roku Smart Home app
- Version of the mobile device
- Log ID: (pull up your Roku Smart Home app home page > select Account > Roku Support > Submit a Log)
- Image, video, or a screenshot referring to the issue.
With these details, our team will be able to look closer and review this matter further.
We hope for your response along with the requested information.
Best wishes,
Kash
