Forum Discussion

Sherlynnwase's avatar
Sherlynnwase
Newbie
5 months ago

Doorbell not recording , need fix asap

Same here. Images only and we also have an active subscription

just intall it lastnight and was recording video but today it doesnt so what happen? Is there anyways i can fix it? 

2 Replies

  • RokuReynan-L's avatar
    RokuReynan-L
    Retired Moderator
    5 months ago

    Hi, Sherlynnwase and shirleyhoof.

    Greetings from the Roku Community!

    Thanks for letting us know that you're having an issue with your video doorbell not recording. We'd like to know more about this.

    Does your video doorbell still take pictures? Also, are you receiving any notifications?

    We'll wait for your response.

    Thanks,
    The Roku Community Team