Doorbell doesn’t play back videos
My doorbell was working find but now it doesn’t play back videos. It just takes pictures. How do I fix this? Please help
Forum Discussion
Did the trial period on your subscription run out? Without a subscription you only get one still image for each event.
Even with the trial subscription, I have a Floodlight Camera that seems to have problems uploading the videos, so while the event shows that it's a 12 second video, trying to play it back just shows a still image. Clicking the gear icon in the bottom right corner of the image displays a message that says something to the effect of, "Failed to upload to cloud".
This holds true even if you have a memory card installed?
It is my understanding that you can record to the memory card, but lack the ability to view it directly through the camera. So one would need to remove the card from the camera to play the video. I would love to be wrong about this.
