Forum Discussion

Erinnystrom's avatar
Erinnystrom
Newbie
3 months ago

Doorbell camera not recording

My Roku doorbell doesn’t record when a person is detected and says the storage is full on the cloud, how do I fix that?

smart home events

1 Reply

  • RokuReynan-L's avatar
    RokuReynan-L
    Retired Moderator
    3 months ago

    Greetings, Erinnystrom.

    Thanks for reaching us about having an issue with the event recordings on the app. We'd like to know more about this.

    Could you please try to uninstall and re-install the app? Let's see if that would make any difference.

    We'll wait for your response.

    Thanks,
    Roku Community Team