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Guitarguts63's avatar
Guitarguts63
Channel Surfer
2 years ago
Solved

Doorbell camera not notifying overtop TV programming on Roku TV

Doorbell camera not notifying overtop TV programming on Roku TV. So when I first installed my doorbell camera as Roku TV owner, I got all excited for this great feature of the pop-up overtop your pro...
  • RokuEuniceL's avatar
    2 years ago

    Hi Guitarguts63,

    Thank you for posting here in the Roku Community!

    We understand your sentiments regarding this, and we appreciate your time posting about your Roku Cameras app that is not notifying your Roku TV when movements are detected. We will work with you to know what went wrong so we can assist you further and fix the issue. Kindly try the steps below to see if they can resolve the issue:

    1. Remove the channel. Highlight the Roku Cameras app tile on your home screen and press (*) to open the Options menu. Select remove channel and confirm.
    2. Restart your Roku device. Go to Settings > System > Power (if you do not see a Power submenu, skip to the next step) > System restart.
    3. Re-install the channel: After your Roku device restarts, visit the Roku Channel Store or Search and add the channel again.

    Feel free to update us here on how it goes so we can further assist you.

    Kind regards,
    Eunice