Forum Discussion

Jaz2022's avatar
Jaz2022
Channel Surfer
2 years ago

Date, time, and video resolution not working after the Smart Home update a couple days ago

After the update a couple days ago, none of my camera live feeds show the date and time when live streaming. I've tried turning the feature off and on and restarting the camera but it never fixes it....
RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Greetings Community users,

We appreciate you for keeping us posted regarding this behavior you're seeing after receiving the recent update. I'll forward this over to the appropriate Roku team for additional review.

We really do apologize for the inconvenience.

Thanks,
Rey

Nilda19620's avatar
Nilda19620
Channel Surfer
2 years ago

I have the same problem with my cameras. It's a disaster how everything is working lately after the update they did. They need to fix that or they will lose people with this problem. Thinking of looking for another camera company.