Forum Discussion
I am also having this issue, and you did not provide a solution. There is no QR code to scan. There's just blank white space where it should be. After about 10 seconds a message at the bottom of the screen pops up saying Network Time out. I have tried several times and reset my internet and the camera and nothing is working.
I don't know if this will help, but I was able to get the app to generate QR codes again after some messing around. It appears to be a permissions issue with the app suddenly for some reason...Anyway, most of this is overkill. Force stop the app, in the app settings clear your user data and app cache, then uninstall the smart home app completely. Make sure your cam, mic, bluetooth and location are all enabled. Make sure your phone is on wifi and on the same wifi network you intend to connect your camera to during setup. Reinstall the app from the play store and log the app into your existing account. Any permissions the app asks for during setup, allow them all. After doing all this I was able to get "1" device to actually make QR codes again for cam setup on an existing account, but only after a full fresh app install.