Can't obtain a QR code to connect
I have a new floodlight camera. As I go through the installation process, I get to the "Ready to connect" prompt, enter the network SSID and password, and move to the next screen for the QR code to ...
Forum Discussion
Hi pagefarmer,
Greetings from the Roku Community!
If the QR code for your Roku Floodlight Camera isn't showing up, ensure the camera is powered on, the lens is clean, and the entire QR code is visible to the phone's camera. Try adjusting the phone's distance and angle, and ensure the phone isn't on a VPN or using a 5GHz Wi-Fi network.
Please keep us posted on what you find out.
Best,
The Roku Community Team
Excuse me, but this is not a solution and a clear blow off of what your customer asked, because I am currently dealing with the EXACT same issue after a camera reset. The ROKU SMART HOME APP itself IS NOT GENERATING QR CODES FOR THE SETUP OF INDOOR CAMERAS ANYMORE. How is this a solution when the issue is that Roku is NOT maintaining the setup servers for **bleep** THEY STILL SELL?! I bet the newest models work perfect huh? For how long? And really, dont try to give me the typical string of bull you just gave this person, I happen to have a background in Cisco networking, Linux networking and administration and Microsoft administration. Everything else on my network is working fine, everything has been rebooted numerous times. The APP FAILS TO CREATE QR CODES DURING THE SETUP PROCESS. MANY times now. Attempted from SEVERAL different devices. I just popped in when I seen the half a&&ed answer that was called a solution, and to let this person know they ain't the only ones with this issue. I have been seeing more and more of these as I myself have been searching for a solution to this issue. I have also been seeing more and more Roku Smart Home Camera products on marketplace...Wonder why?
