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Thomas_Layne2's avatar
2 years ago
Solved

Can't find what I need on any of the apps and no help other then read a post

You can't change anything on this app  You can't ever find what you need When you come to Roku  All I wanted is to see who is on my accounts Because someone else has been on them and I can't even figure out how to kick them off So I will be getting different cameras With better help support then just read other ppls posts. 

  • Hi Thomas_Layne2,

    Greetings from the Roku Community!

    Please be advised that we don't yet have a feature that allows you to check if someone else is logging into your account. As of this moment, you can try to enable two-step verification.

    You can follow these steps:

    1. In the app, tap Account.
    2. Tap Security.
    3. Tap Two-step verification.
    4. Tap Verification by SMS (text message).
    5. Enter the phone number where you want to receive verification codes.
    6. Tap Verify phone number.
    7. Type the verification code you receive and then tap Verify code.

    If you have any other questions or concerns, please let us know.

    Warm regards,
    Chel

1 Reply

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  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi Thomas_Layne2,

    Greetings from the Roku Community!

    Please be advised that we don't yet have a feature that allows you to check if someone else is logging into your account. As of this moment, you can try to enable two-step verification.

    You can follow these steps:

    1. In the app, tap Account.
    2. Tap Security.
    3. Tap Two-step verification.
    4. Tap Verification by SMS (text message).
    5. Enter the phone number where you want to receive verification codes.
    6. Tap Verify phone number.
    7. Type the verification code you receive and then tap Verify code.

    If you have any other questions or concerns, please let us know.

    Warm regards,
    Chel