Camera video not recording entire events

Since around the first week in July 2025 my cameras do not record the entire event. When a person, vehicle,  etc. triggers an event, the still snapshot of the person or vehicle is captured in the event list. But, when I click on the video and play it, the video seems to start a couple of seconds after when the snapshot had happened. This being the case, the video does not show the important part of the event. I feel like Roku must have done an update to their system sometime around when this problem started happening. I have cameras connected at different locations and it happens to all cameras. Each of these locations has a different internet provider, so it is not an internet provider problem or any problem or change on my end. I have not changed any settings and this problem started occurring on all cameras in all locations at the same time. Also, when I view my events, the "motion rectangle" never shows up anymore in the videos to highlight the area that triggered the video. I have a paid subscription.