Camera no internet connection

Hey ramirezruby8992,

We understand that your camera is experiencing a connectivity issue. We'd like to take a closer look.

Share with us some details:

• Model of the camera
• What is the specific error?
• Does the error occur upon opening the app, viewing the live stream, or watching the event recordings?
• What is the latest version of the Roku Smart Home app on your phone?

Let's see if this works for you:

1. Ensure that your camera is not way too far from the router.
2. Uninstall and reinstall the app
3. Restart the Camera
4. Restart your router

For more tips, click here.

We'll wait for your response.

Roku Community Team