Forum Discussion

Caligurl's avatar
Caligurl
Newbie
2 years ago
Solved

Camera isnt detecting people

My camera isn't detecting people, nor is it recording.
  • RokuJohnB's avatar
    2 years ago

    Hi Caligurl,

    A warm welcome here in the Roku Community!

    We understand you're having trouble with the Roku camera, which will not detect a person. We're happy to assist you further. Please try the steps below.

    1. Select your device from the Home screen.
    2. Tap Settings in the corner.
    3. Select Notifications.
    4. Expand Motion Events.
    5. Check if the person option on Motion events is checked.

    Keep us updated on what you find out.

    Best regards,
    John