camera footage isn’t recording events anymore
My boyfriend and I recently got cameras for both of our apartments. Since that day it has worked perfectly. I noticed I wasn’t getting any notifications so I decided to look to see if there were any events. Absolutely none of my events were recorded and hasn’t been recording since 7:30 last night. I checked my notifications to make sure they were still on and somehow they were turned off as well as my motion and sound recordings for both cameras. I checked my boyfriends recordings and his hasn’t recorded anything since 7:24 on friday night. I turned everything back on but it’s still not working.
Hey everyone,
If your Roku Camera isn't recording events, try these steps:
- Log out and back into the Roku Smart Home app:
- Tap "Account" in the bottom left corner.
- Tap "Sign Out."
- Tap "Use a different Roku account" (even if using the same account).
- Enter your email and password.
Note: We'll mark this post as solved. If you're still having trouble, please:
- Search the Community: Look for other threads that might discuss the same problem.
- Start a New Thread: Create a new thread to describe your specific issue.
Thanks,
The Roku Community Team
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