Hi StellarMC,
Thanks for sharing your issue.
We'd like to know more about your concern. Share us with some details.
Keep us posted.
Roku Community Team
This is the first time using the Roku Cameras app after purchasing the two Roku cameras last week, so this has not worked yet. Both the Ultra and the Cameras app are on the latest versions. I have rebooted both multiple times. We have multiple Ultras in the house and they all do the same thing. I have tried turning the camera feeds off and back on in the app. There doesn't seem to be anything further I can do on my end. It's almost like the 20 seconds while it tries to load the feed isn't long enough before it times out and throws the "can't connect" message.
Thanks for your response StellarMC.
Have you tried removing the Roku Camera app on the Roku Ultra? If not yet, try these steps:
If the issue continues, try to check the network connection of the device.
Hope this helps, and keep us posted.
Roku Community Team
Tried those steps, same result. Network connection is showing good or great on all my Roku devices.
