Forum Discussion

taiyoko's avatar
taiyoko
Reel Rookie
2 years ago

bulb sleep schedule not working

I set up a sleep routine on my bulb for both morning and evening as per the article here: https://support.roku.com/article/7875705451415 . For a while, it worked exactly as expected, turning on and gradually brightening over time in the mornings and slowly dimming until it turned off in the evenings

But now neither work. I have to manually turn on and off and adjust brightness. I've tried factory resetting it and it still doesn't work.

9 Replies

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  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, taiyoko

    We appreciate your first post here in the Roku Community.

    Thanks for bringing this to our attention, and we're sorry to hear about the issue you've encountered with the Roku Smart Light Bulb. In this matter, we have sent you a private message here in the Roku Community. Kindly check your inbox by navigating to the upper right corner with the "mail" icon since we've reached you from there for us to assist further.

    We look forward to hearing your responses.

    Best wishes,
    Kash

    • Chaoswarp's avatar
      Chaoswarp
      Newbie

      I am having the same issue.

      what troubleshooting steps can you offer?

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator

        Hi Chaoswarp,

        Greetings from the Roku Community, and thanks for flagging this issue!

        We'd love to investigate this issue further. Could you elaborate more on the issue that you had? Have you tried updating your Roku smart home app and the Roku smart home bulb?

        We'll wait for your response.

        Thanks,                                                                                                                                              John

  • I'm not sure what they changed on the backend, but at least my wake up schedule started working again this morning! Will wait and see if the bedtime one works tonight....