Solved
Broke the back plate and stripped the screws
Hi my name is Shane I bought a Roku doorbell & Chime SE I stripped the screws and broke the back plate is there any way I can get a new back plate in some screws or do I have to buy a whole new door...
Greetings shaneaaustin
Welcome to the Roku Community and thanks for posting regarding your Roku Smart Home Doorbell.
Sounds like you're extremely strong if you were able to break the back plate of the mount! No worries, I've passed along your concerns and information to our Support team. They will reach out and assist you further.
If you have another Roku issue in the future, please don't hesitate posting in the Roku Community again.
Happy Streaming,
Danny
