Battery camera SE with an infinite purple loading screen
I bought the battery camera SE and did all the setups, but when I try to see the camera, the view is an infinite purple loading screen.
Forum Discussion
5 Replies
Hey, Hhhjjjnbg
Appreciate your post!
I see that you're experiencing issues with the loading screen on the Roku battery camera.
Tell us more...
- After setting up the camera, does it show a purple screen, or was it fine before the issue?
- Could you please tell me what troubleshooting steps you have taken so far?
- Could you please check and share the camera's model? (Open the Roku app, select the camera, tap the "gear icon" or "settings," go to "device info," and check the "MAC" for the model number.)
Please keep me updated!
Roku Community Team
mac: 9CF 1D44 A6CFA
As soon as I finish, setting it up the purple circle to see the camera view just kept loading loading
Thanks for the information! Hhhjjjnbg
I still need more details so we can get a closer look at this.
- Do you see any error messages or error codes?
- Have you considered restarting the router and the Roku camera?
- Photos and videos would help.
I'll wait for your response!
Roku Community Team
Just like that forever and never lets me see the view from the camera
