Forum Discussion

Edc83's avatar
Edc83
Channel Surfer
2 years ago
Solved

App stopped working recently

Android app suddenly stopped working with error "The app isn't compatible with your Device"  Device is a Google Pixel 7a running stock Android and is NOT rooted. Seems to have started after the last...
  • RokuJohnB's avatar
    RokuJohnB
    2 years ago

    Hi Edc83,

    From the Roku Community, a warm welcome here!

    We'll be glad to assist you further with this issue that you had with the Roku smart home app since it was showing an error "The app isn't compatible with your Device". Please try to remove the app and re-add it again.

    Let us know how it works, and we will continue to assist you further.

    Kind regards,
    John

RokuJohnB's avatar
RokuJohnB
Community Moderator
2 years ago

Hi Edc83,

From the Roku Community, a warm welcome here!

We'll be glad to assist you further with this issue that you had with the Roku smart home app since it was showing an error "The app isn't compatible with your Device". Please try to remove the app and re-add it again.

Let us know how it works, and we will continue to assist you further.

Kind regards,
John

  • Edc83's avatar
    Edc83
    Channel Surfer
    2 years ago
    Please try to remove the app and re-add it again.


    Yeah, that worked. I still find this issue completely unacceptable. I write software for a living. I hope your dev team (I'm guessing offshore) got scolded for this...