Forum Discussion

Sextonkearston's avatar
Sextonkearston
Newbie
21 days ago

360 Camera Offline during live streaming

Hello everyone, 

 

Can anyone please tell me what in the world is going on with the 360 cameras ?

Guessing the did a update and now there is a live at top right hand and everytime i turn around 

its knocking offline when the live showed up the thing want stay running

cameras & doorbells
smart home events

1 Reply

  • RokuElizer-A's avatar
    RokuElizer-A
    Community Moderator
    16 days ago

    Hi Sextonkearston 

    We understand that you're having issues with the live feed not staying running on your Roku Camera 360. We're happy to assist.

    We'd like to take a closer look. Share with us the following details:

    • When does the issue start?
    • Do you see any error code?
    • Smart Home app version
    • Camera firmware version
    • Your router's make and model


    We'll wait for your response.

    Roku Community Team