Forum Discussion

rfm1963's avatar
rfm1963
Binge Watcher
6 years ago

Why am I seeing a deleted content when I fast forward

I added a new mp4 video I created with Pinnacle Studio. I deleted the old video from AWS s3 and added the new video and ingested it okay. 

The issue is the new video plays but when I try to fast forward it shows the old video content. Could this
be a Pinnacle Studio bug.

 

Thanks,

Robet 

 

 

2 Replies

  • You need to regenerate the BIF file for that video. Not a bug, something you overlooked doing.

    • rfm1963's avatar
      rfm1963
      Binge Watcher

      Thanks for the reply

      What I did was remove Pinnacle Studio 23 and bought MOVAVI which is much easier to use and is made for MP4 files.

      I bought a Canon VIXIA HF R80 Video camera which takes MP4 videos. My SONY camera was a few years old.  

      I took videos with new camera and processed them with MOVAVI so easy use.

      I update my JSON feed and ingested it. Now let see what happens.

      Pinnacle Studio 23 has way to many creation methods. MOVAVI is a straight forward MP4 video processer. 

      I'll update this thread once my JSON feed is processed.