Forum Discussion

Lightcatcher's avatar
Lightcatcher
Visitor
15 years ago

Video Problems with Roku 2

We have a public channel on Roku which we launched about three months ago. We've had no issues with encoding, uploading and viewing our content. However, we decided to upgrade our home system with the new Roku 2 XDS and have discovered that some of our video content does not play properly on Roku 2.

We are seeing two serious issues that never occurred with the previous version of the XDS player: out of sync audio & video that staggers badly or simply freezes. Are any other developers reporting the same problem?

We have been encoding our video content at 29.97, progressive as mp4's and holding the streaming rate at or below 1.5
Should we be using different settings now, for this new generation of players?

Thanks for any help.
Roku Developer Program

3 Replies

  • renojim's avatar
    renojim
    Community Streaming Expert
    15 years ago
    If you haven't already, get your box into the 4.1 beta program (viewtopic.php?f=34&t=44219). They've been tweaking the firmware for the Roku 2s quite a bit, so it's possible that whatever is causing the problem has already been addressed.

    -JT
  • Lightcatcher's avatar
    Lightcatcher
    Visitor
    15 years ago
    If the problem has been addressed, when is Roku going to update all Roku 2 players--not just developers?
  • atheling's avatar
    atheling
    Binge Watcher
    15 years ago
    "Lightcatcher" wrote:
    If the problem has been addressed, when is Roku going to update all Roku 2 players--not just developers?


    Probably when the developers and other beta testers report that the serious bugs are out of it.