Solved
Unexpected app exit after a few hours
Hello Roku Community!
This issue started to occur on Roku OS 14.5. After 2 hours of streaming media, the app unexpectedly closes and goes to the home page. Automatic power saving and bandwidth saving are turned off, also the screensaver is disabled. The video starts every hour but video node is present all the time, which shouldn't cause a timeout. Additionally, attaching the logs before exit:
05-09 02:18:17.823 [beacon.signal] |AppLaunchComplete ---------> Pending Render Pass
05-09 02:18:17.891 [beacon.signal] |AppLaunchComplete ---------> Duration(1685 ms)
<Component: roAssociativeArray> =
{
date: "2025-05-09T02:18:19Z"
}
<Component: roAssociativeArray> =
{
date: "2025-05-09T02:18:19Z"
mediaId: 288501
Component: roAssociativeArray> =
{
date: "2025-05-09T02:18:42Z"
mediaId: 288855
}
05-09 04:28:16.567 [beacon.signal] |AppExitInitiate -----------> TimeBase(7801392 ms)
05-09 04:28:16.647 [bs.ndk.proc.exit] plugin=dev pid=2944 status=exit retval=2 user requested=1 process name='SdkLauncher' exit code=EXIT_USER_NAV
05-09 04:28:16.726 [beacon.header] ___________________________Additionaly, "disableScreenSaver" field is set to "true" for Video Node. What am I missing? Is there a way to prevent this from happening while playing video?
SOLUTION: In my case, the issue was that the video was too short (duration ≤ 1 second).
