Forum Discussion

cors's avatar
cors
Reel Rookie
3 years ago

UNAUTHORIZED error when calling API even if IP is whitelisted

Hello, my IP changed and I only noticed when I tried to validate a transaction.  I then whitelisted my new IP but I am still getting the Unauthorized message.  Has anyone experienced the same thing?

3 Replies

  • youtv's avatar
    youtv
    Reel Rookie

    We have the same issue... Looks like a serious problem on Roku side. Because local server paths are exposed too... 

    Request Error

    The server encountered an error processing the request.
    The exception message is 'UNAUTHORIZED'. See server logs for more details.
    The exception stack trace is:

    at ASConnect.Services.v2.TransactionServiceParameterInspector.BeforeCall(String operationName, Object[] inputs) in c:\Users\netops\workspace\channel-store\channel-store-Main\web\appstore\main\ASConnect\Services\v2\TransactionServiceAuthorizationAttribute.cs:line 74 at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InspectInputsCore(MessageRpc& rpc) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

    @Roku - can anyone help?

    • cors's avatar
      cors
      Reel Rookie

      We tried our UAT account and it worked ok.  The difference was no IP whitelisted on UAT account.  Tried adding IP on it and same issue appeared.

      • youtv's avatar
        youtv
        Reel Rookie

        WOW ... what a hack?! It works for us too. Just removed all Whitelisted IPs. Works again. That is clearly a bug.