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jfaya's avatar
jfaya
Newbie
2 years ago

Unable to submit Product Offer price changes due to "problems contacting the service"

Unable to save any changes to current Trials and Offers in either QA or STG environments b/c I receive the following message: 

We are experiencing problems contacting the service. Please try submitting your changes again or refreshing your web browser.
 
I have resubmitted multiple times, had others try, of course refreshed the browser, logged out/in, updated my browser, tried a different browser all over the last 12 hours. Is there a known outage? Or someone I can escalate this too? We will have a promotional change that will go live to the public this Friday. 
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