Forum Discussion
sjb64
10 years agoRoku Guru
Roku has a pretty strongly worded rule against storing box serial numbers, so if a user deletes a channel, all information is deleted permanently from any storage, anywhere. If they are following that same rule deleting all information, and delete their account/app record, which it looks by the count decrementing they might just do, and if they store our ratings in that same account/app record, which would make sense datawise, the ratings would drop just like you both saw. My two cents...